There is no such thing as a “free people search” in Australia. The searches that give results have to be paid for!

All fees are quoted in Australian dollars. Any payment made in any other currency must include appropriate bank charges or PayPal charges that are incurred by People Search Australia.

A non-refundable deposit is required in advance of any investigation that is not specifically assigned a firm quote. This disbursement payment is required to defray out of pocket expenses incurred by us. Specifically quoted investigations require full payment of all fees in advance.

People Search Australia will work to keep you fully appraised of the progress of your case, and will respond to your communications at the earliest possible convenience. Unless your quote specifically includes a report, we do not provide reports, only the information requested and quoted for.

We investigate each search using the most appropriate methods the client's budget allows, as determined by People Search Australia.

Cancellation of a search is at the discretion of People Search Australia. Once a search has commenced, no refund will be considered.

As our searches are dependant upon initial information provided by our clients, we do not accept any responsibility for inaccurate results due to being provided with misleading, inaccurate, or false information.

Should a client conceal from or fail to reveal to us, any information that comes to our attention during an investigation which prevents us from continuing the search in a lawful, legal or ethical manner, we reserve the right to act upon that information as we think proper.

No guarantee is given that a locate will result from any investigation. The limitations of a client's budget may not allow for the completion of an investigation or the research necessary to complete a search, or it may not be possible to achieve a satisfactory conclusion due to circumstances beyond our control.

We are not always able to divulge information obtained during an investigation. Australian law or certain licensing agreements may prevent the release of information to the client, or we may discover in the course of an investigation that the whereabouts of the locate should not be revealed to the client. In this case, the locate will be given the opportunity to decide if their whereabouts will be revealed to the client.